Hello, I went to the Biman Bangladesh Office in Singapore for help with my travel arrangements, and I had a nice experience there. The staff were friendly and provided clear explanations of ticket policies, baggage regulations, and cancellation options. Their professional appearance and patience during the entire process were things I valued. However, I considered the fees for excess baggage to be a bit high. My request was managed effectively, and I exited the office feeling pleased with the service.
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