Central College’s hospitality and tourism program blends customer-service excellence with real operational know-how. You’ll practice front-desk systems, event coordination, travel operations, food & beverage fundamentals, and the analytics behind occupancy, ADR, and RevPAR—so you’re job-ready for hotels, resorts, restaurants, events, and travel companies.
Program advantages:
Hands-on learning: Property-management system (PMS) simulations, event run-downs, service scenarios.
Industry-current skills: Guest recovery, upselling, scheduling, cost control, and service standards.
Career support: Resume coaching, mock interviews, and employer connections.
Flexible delivery: Full-time or part-time; on-campus and/or online options (where available).
What You’ll Learn (Core Outcomes)
Guest Experience & Service Recovery: Communication, problem-solving, and brand standards.
Front Office & Reservations: Check-in/out flows, room inventory, PMS basics, night audit concepts.
Food & Beverage Foundations: Menu knowledge, flow of service, POS basics, and hygiene standards.
Events & Conferences: Timelines, vendor coordination, BEOs, floor plans, and on-site ops.
Travel & Tourism Operations: Itineraries, ticketing concepts, packages, and partner relationships.
Sales & Revenue Basics: Upselling, cross-selling, demand drivers, and introductory revenue management.
Hospitality Finance: Reading simple P&Ls, forecasting, labor & cost controls.
Workplace Readiness: Professional communication, teamwork, scheduling, and shift leadership.
Sample Course List
Introduction to Hospitality and Tourism
Front Office Operations & PMS Lab
Food & Beverage Service & Safety
Events & Conference Coordination
Sales, Marketing & Social for Hospitality
Revenue & Yield Management Fundamentals
Hospitality Accounting & Cost Control
Customer Experience & Service Recovery
Tourism Operations & Travel Packages
Capstone: Property or Event Operations Project
Capstone highlight: Build a mini-revenue plan for a weekend event at a boutique hotel—forecast demand, set rates, design staffing, and present your guest-experience playbook.
Career Paths
Front Desk/Guest Services Agent
Events & Banquets Coordinator
Food & Beverage Supervisor/Server
Reservations or Sales Coordinator
Concierge/Guest Relations Associate
Travel & Tourism Assistant / Tour Operations
Entry-level Revenue or Operations Assistant
Who This Program Is For
People who enjoy fast-paced, people-first work environments
Career changers seeking portable, globally relevant skills
New grads aiming for quick entry into hospitality roles
Future managers who want operations experience first
Admissions & How to Apply
Apply online and submit educational documents.
Meet an advisor to align goals, schedules, and start dates.
Confirm your seat and complete any required documentation.
Attend orientation and begin building your career toolkit.
Ask about schedules, tuition, and available payment options.
FAQs
Is prior hospitality experience required?
No. We start with fundamentals and build practical skills through labs and projects.
Is there a practicum?
Where available, experiential learning opportunities may be offered. Details vary by intake.
Can I study part-time or online?
Select intakes offer flexible delivery. Admissions can share current options.
How will I be assessed?
Scenario labs, service simulations, projects, presentations, and a capstone.
Ready to Begin?
Turn your passion for service into a profession. Connect with Central College to learn more about our hospitality and tourism program and upcoming intakes.
Primary CTA: Request Program Guide
Secondary CTA: Speak with an Advisor
