When you’re preparing for a flight—whether for business, vacation, or an emergency—the support you receive can define your experience. The Turkish Airlines Ghana Office plays an essential role in helping passengers throughout Ghana access world-class travel services with ease and confidence.
Known globally for its customer-centric approach, Turkish Airlines ensures that travelers in Ghana receive prompt assistance, local expertise, and access to everything from flight bookings to luggage support—all in one place.
Introduction to the Turkish Airlines Office in Ghana
Turkish Airlines operates in more than 120 countries, and its presence in Ghana has become a major hub for travelers heading to Europe, Asia, the Middle East, and the Americas. The Turkish Airlines Office in Ghana supports passengers by simplifying all travel-related concerns under one roof.
Whether you're booking a new trip, managing your existing itinerary, or just seeking information about your flight, the team at the Ghana office is trained to assist you efficiently.
Contact Information – Turkish Airlines Ghana Office
Here is everything you need to get in touch with the Turkish Airlines office in Ghana:
Address: Ghana
Phone: +90 212 463 63 63
Email: press@thy.com
Working Hours: Open daily, 24 hours
Official Website: www.turkishairlines.com
Airport Office in Accra:
Airport: Kotoka International Airport
Address: KA PMB 36 KIA, Accra, Ghana
Phone: +233 302 550612
Services Available at the Turkish Airlines Ghana Office
The Ghana office offers a wide range of services that cater to both domestic and international passengers. Here’s what you can expect:
✅ Flight Services
Book or cancel flights
Manage existing reservations
Change dates or reschedule trips
Upgrade to Business or First Class
✅ Passenger Assistance
Online and mobile check-in support
Excess baggage management
Visa and immigration queries
Travel insurance support
✅ In-Flight and Special Services
In-flight meal selection
Wi-Fi and entertainment options
Medical assistance and travel health tips
Pet travel arrangements
Assistance for unaccompanied minors
Wheelchair and disability support
✅ Exclusive Deals and Group Bookings
Planning a group trip? The Ghana office helps arrange cost-effective packages for families, corporate teams, and tour groups, ensuring the best fares and services available.
Why Visit the Turkish Airlines Ghana Office?
Sometimes, online support just doesn’t cut it. That’s why visiting the Turkish Airlines Ghana Office can be beneficial, especially for:
Last-minute bookings
Refund processing for cancellations
Seat selection based on comfort needs
Assistance with missing or delayed luggage
Ensuring pet travel compliance and preparation
Understanding baggage allowance and charges
The staff is friendly, multilingual, and well-versed in airline policies—ready to assist passengers every step of the way.
Seat Upgrades and Comfort Options
Looking to travel in style? You can inquire about business class upgrades directly at the Ghana office. These upgrades offer more legroom, fine dining, dedicated service, and added privacy. Keep in mind that availability is limited, so early booking or request is encouraged.
Cancellations and Refunds
Plans change—and Turkish Airlines understands that. If you hold a refundable ticket, you can request a cancellation and receive a refund (after any applicable fees). Non-refundable ticket holders may receive partial refunds or travel credits based on the airline’s policy.
Traveling with Pets
Yes, your furry friends can fly too! Turkish Airlines allows small pets to travel in the cabin if the total weight (including carrier) does not exceed 8 kg. Bigger pets may be transported as cargo. Contact the Ghana office for detailed rules and necessary paperwork.
How to Check Flight Status
You can easily monitor your flight schedule using the official Turkish Airlines Flight Status page. Alternatively, the Ghana office can also provide real-time updates on arrivals and departures if you call or visit.
10 Frequently Asked Questions (FAQs)
1. Is there a Turkish Airlines office located in Ghana?
Yes, there is a fully operational Turkish Airlines office in Ghana offering 24/7 support.
2. Can I change my flight date at the Ghana office?
Absolutely. You can modify your travel dates, time, or even destination by contacting the Ghana office.
3. What is the baggage allowance for Turkish Airlines?
It depends on the ticket type. For excess baggage, additional charges may apply, which you can pay at the office or online.
4. Does the Ghana office handle seat upgrades?
Yes, seat upgrades to Business Class are available based on availability and fare conditions.
5. Can I check in through the Ghana office?
While physical check-in is at the airport, the office offers assistance for online or mobile check-in processes.
6. How do I contact the Turkish Airlines Ghana office?
You can call +90 212 463 63 63 or visit the office in person for quick assistance.
7. Does Turkish Airlines allow pet travel?
Yes, pets are allowed in the cabin or cargo depending on weight and carrier compliance.
8. Can I book group travel from Ghana?
Yes, group and corporate bookings are handled by the Ghana office with exclusive offers.
9. Where is the airport office located?
It is located at Kotoka International Airport in Accra, Ghana.
10. Can I apply for a refund in person?
Yes, refunds for eligible tickets can be processed at the Ghana office with proper documentation.
Final Thoughts
With so many moving parts involved in planning a journey, it’s reassuring to know that the Turkish Airlines Ghana Office is there to support you. Whether you need real-time travel updates, assistance with documentation, or help rescheduling a flight, this office is fully equipped to handle your needs with professionalism and care.
The Turkish Airlines Office in Ghana is not just a service center—it’s your gateway to a smooth, enjoyable travel experience. Visit or call today and let their experts handle the logistics while you enjoy your journey.
