Traveling through a busy airport like Chicago Midway can be hectic. With long security lines, multiple terminals, and the rush to catch a flight, it’s easy to leave something behind. Whether it’s your laptop, wallet, phone, or even a piece of luggage, there’s good news—the Midway Airport lost and found office is there to help you recover what you’ve lost.
Where Is the Midway Airport Lost and Found Located?
The Midway Airport lost and found office is conveniently located on the lower level of the terminal near baggage claim. If you’ve already left the airport but realize you lost something there, you can still reach out remotely. However, if you’re still in the airport, heading to the office in person is often the quickest way to check on lost items.
Look for signs pointing toward baggage claim, then follow the directions for “Lost and Found.” If you have trouble locating it, any airport information desk staff can guide you there.
Hours of Operation
The Midway Airport lost and found office is open Monday through Friday from 8:00 AM to 4:00 PM, excluding city holidays. It is closed on weekends and major holidays, so if you lose something on a Saturday or Sunday, you’ll need to wait until the next business day to contact them.
While the physical office has specific hours, you can submit an online lost item report at any time via the City of Chicago’s website. This is especially useful for travelers who may already be back home.
How to Contact Midway Airport Lost and Found
There are several ways to reach the lost and found office, depending on your situation and preferences:
Phone: (773) 838-0656
Email: MDWLostandFound@cityofchicago.org
In Person: Lower level near baggage claim (during office hours)
When contacting the office, be ready to describe your lost item in detail. Include things like the item’s brand, color, size, distinguishing features, and the approximate location and time it was lost. This will increase the chances of staff identifying and matching it correctly.
What If I Lost Something Else?
It’s important to note that not all lost items go to the main airport office. If you believe you lost your item:
At a TSA checkpoint, contact the TSA directly via their lost and found system.
Onboard an aircraft, contact your airline.
In a rideshare or taxi, contact the provider.
Items turned into the Midway Airport lost and found are typically held for 30 days, after which they may be donated or discarded depending on the item’s value and condition.