QuickBooks Desktop is a powerful accounting solution, but like any software, it occasionally encounters errors. One such frustrating issue is QuickBooks Error 15218, which typically arises during a payroll update. It often appears due to misconfigured internet settings, invalid digital certificates, or system firewall restrictions.
In this detailed troubleshooting guide, you'll learn how to identify the causes of Error 15218 and apply proven methods to fix it—step by step.
Troubleshooting QuickBooks Error 15218 Step by Step
Solution 1: Update QuickBooks in Safe Mode
· Restart your PC and press F8 repeatedly.
· Choose Safe Mode with Networking.
· Launch QuickBooks as administrator.
· Go to Help > Update QuickBooks Desktop.
· Click Update Now and check Reset Updates.
· Hit Get Updates, then restart and install.
Solution 2: Install Digital Signature Certificate
· Navigate to: C:\Program Files\Intuit\QuickBooks\QBW32.exe
· Right-click QBW32.exe > Properties > Digital Signatures.
· Select Intuit Inc., then click Details > View Certificate.
· Click Install Certificate > Next > Finish.
· Restart your system.
Solution 3: Add Intuit Domains to Trusted Sites
· Open Internet Explorer (or Edge) as administrator.
· Go to Internet Options > Security > Trusted Sites.
· Click Add > Close > OK, then reboot.
Solution 4: Temporarily Disable Firewall & Antivirus
· Open Control Panel > Windows Defender Firewall.
· Click Turn Windows Defender Firewall on or off.
· Turn off for both Private and Public networks.
· Retry the payroll update.
· Don’t forget to re-enable after resolving the error.
Solution 5: Perform a Clean Install of QuickBooks
· Download and run QuickBooks Clean Install Tool.
· Follow prompts to uninstall and reinstall.
· Enter product key and license to activate.
